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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denny Morgan

Denny Morgan

May 20, 2025

5  out of  5
rating by Denny Morgan
"Wow! Becki Ross was able to reduce my homeowners insurance policy by 40%. Outstanding customer service. Highly recommend."
We responded:
"Thank you, Denny! I’m glad it all worked out and put money back in your pocket."
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Brett Percefull

April 22, 2025

5  out of  5
rating by Brett Percefull
"Becki and her team are fantastic!!! I was never so excited to switch to an insurance agent as I was after talking with them. Call them today, you won't regret it!"
We responded:
"Thank you, Brett! We are glad you are now part our agency. I look forward to working together. "
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Shawn Toops

March 24, 2025

5  out of  5
rating by Shawn Toops
"Becki and team are a great agency who work hard to find the right policies at competitive pricing. They are knowledgeable and know the right levels of coverage and don't try and oversell. I highly recommend Becki Ross and her agency!"
We responded:
"Thank you, Shawn! "
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Rita Turner

January 22, 2025

5  out of  5
rating by Rita Turner
"Always helpful and quick responses with any situation."
We responded:
"Thank you, Rita!!"
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Judy Pena Jackson

November 5, 2024

5  out of  5
rating by Judy Pena Jackson
"I’ve had the pleasure of working with Becki Ross and her team, and I couldn’t be more pleased with the exceptional service I’ve received. Every interaction with Becki's office has been professional yet warm and personable. Her team members are always prompt and courteous, making the process smooth and stress-free. If you’re looking for an insurance team that truly cares and goes the extra mile, I highly recommend Becki Ross and her team. They exemplify what customer service should be and have truly earned my trust and loyalty."
We responded:
"Thank you, Judy! People like you make it fun! :) We appreciate review and recognition of what we strive to do everyday. "
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Risa Sawyer

October 14, 2024

5  out of  5
rating by Risa Sawyer
"I would highly recommend Ann to anyone looking for exceptional service. Five stars isn't enough - I'd give her a ten if I could!"
We responded:
"Thank you, Risa! Ann Marie is definitely an 11/10. I appreciate you recognizing it! "
Profile photo of Burma Harrison

Burma Harrison

September 18, 2024

5  out of  5
rating by Burma Harrison
"Trying to find app (received)wherein. I could view. Shops and. Select A shop ,today wed 9-18-24 @10:25 am. On my email and to app I lastly received on gmail. The app ,,Offered to select rental car but not a shop ! This e mail offered many things. And one was to file a. New claim. ! It would have been easier if I had selected a shop a Monday. Vs trying to today on my cell phone this Wednesday 9-18-24. My Added comment. On Monday. I drove to 3 shops (7 pm)and reviewed. Their gates and fences. And awm in Leander is Collision.?? (And gate Was half open at 7 pm).Going To cedar park. There was 2 shops. A awm and ? Collision. Which had. Fence. Enclosure I would. Select them. Bjh. 9-18-24. Bjh 10:31 am. Claim 53-6608-56-d//. 53-73t3-01m. Comp. // 53-73t294s"
We responded:
"Thank you for the feedback. We always enjoy chatting with you. We are more than willing to help with the discount program so unsure where the disconnect happened. I’ll reach out today to try to resolve."
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william sowell

May 1, 2024

5  out of  5
rating by william sowell
"Nathalie, Did a great job getting our quotes together. She was very professional, knowledgeable, and very courteous. She worked on this in a very timely manner. Thank you Nathalie . I would give you 10 stars if I could."
We responded:
"Jack, thank you for your review! I’m glad Nathalie represented the agency well. 10 stars is awesome!! "
Profile photo of Martha Lisauckis

Martha Lisauckis

April 25, 2024

5  out of  5
rating by Martha Lisauckis
"Nathalie Rugaju was very helpful. She answered all my questions and got me quotes for my vehicles and my son’s truck. I’m very happy I called them. Initially, just for my son’s renters insurance, but now changing all our cars over."
We responded:
"Thank you, Martha! Nathalie is an asset. Welcome to the agency!"
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Patrick Twisenge

April 15, 2024

5  out of  5
rating by Patrick Twisenge
"Nathalie has always been so prompt in getting back to me and help me with any questions and concerns I have regard my police, Good customer service is just a rare commodity nowadays so I really appreciate and I’m grateful for the wonderful customer service that I have received thus far with Nathalie Gatonzi at State Farm 👍🏼🤘🏽👌"
We responded:
"Thank you, Patrick! I appreciate the kind words. Customer service is our focus and Nathalie works hard."
Profile photo of Shea Easley

Shea Easley

September 8, 2023

5  out of  5
rating by Shea Easley
"Becki Ross and her team are amazing to work with! I dealt with Doug and he is very communicative, thorough, and trustworthy. State Farm provided me with the most affordable rates. I highly recommend Becki and her team!"
We responded:
"Thank you, Shea! I appreciate the review and glad we have the opportunity to work with you. :)"
Profile photo of Paul Mise

Paul Mise

July 14, 2023

5  out of  5
rating by Paul Mise
"After exploring and even making a decision to change we ended up staying with State Farm. Rates are all similar everywhere. It comes down to the personal touch you get with Becki’s office especially when Anne Marie is helping you out! She really has helped us when everything has been a bit crazy for us. She’s one of the big the reasons we stay."
We responded:
"Paul, we are very happy to have you back! You are right, Ann Marie is fantastic! Customer service is important to us so we appreciate you finding value in it. -Becki"
Profile photo of Fred Lopez

Fred Lopez

February 22, 2023

5  out of  5
rating by Fred Lopez
"Becki and her team are amazing. Keisha is so pleasant, responsive and patient. I transferred all my insurance coverages from Allstate, and Becky’s team saved me over 40% on premiums."
We responded:
"Thank you, Fred! Looking forward to working with you."