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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Guillermo Gonzalez

Guillermo Gonzalez

September 4, 2025

5  out of  5
rating by Guillermo Gonzalez
"Ms. Ross has been very helpful since we moved here five years ago. I was surprised when she answered her own phone and informed me, I didn’t need an appointment to see her, I could drop by at any time. I’m not use to that kind of service from any agent. Usually you don’t get to meet with the owner. Ms. Ross is never too busy to help and is a wealth of knowledge."
We responded:
"Thank you, Guillermo!! I appreciate the kind words and always happy to help. "
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Able Grey

June 10, 2025

5  out of  5
rating by Able Grey
"Becki is so responsive and on top of it! As a first time home owner, she made the insurance coverage part so smooth and simple. I also have my auto coverage through her, and she’s saved my butt when I couldn’t find my insurance card. Thankful I found a great agent that’s so communicative and kind."
We responded:
"Thanks Able! I’m glad the ID card didn’t hold up the emissions test. :) Thank you for the review and your business."
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Denny Morgan

May 20, 2025

5  out of  5
rating by Denny Morgan
"Wow! Becki Ross was able to reduce my homeowners insurance policy by 40%. Outstanding customer service. Highly recommend."
We responded:
"Thank you, Denny! I’m glad it all worked out and put money back in your pocket."
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Brett Percefull

April 22, 2025

5  out of  5
rating by Brett Percefull
"Becki and her team are fantastic!!! I was never so excited to switch to an insurance agent as I was after talking with them. Call them today, you won't regret it!"
We responded:
"Thank you, Brett! We are glad you are now part our agency. I look forward to working together. "
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Shawn Toops

March 24, 2025

5  out of  5
rating by Shawn Toops
"Becki and team are a great agency who work hard to find the right policies at competitive pricing. They are knowledgeable and know the right levels of coverage and don't try and oversell. I highly recommend Becki Ross and her agency!"
We responded:
"Thank you, Shawn! "
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Travis Avery

March 3, 2025

5  out of  5
rating by Travis Avery
"They helped me with very difficult business insurance, highly recommend!"
We responded:
"Thank you, Travis! We appreciate your review and love working with you too. Business insurance can be complex."
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Joe Aguilar

December 3, 2024

5  out of  5
rating by Joe Aguilar
"Becki Ross . And her team give outstanding customer service. I've been with them for the last few years never had any issues they're always very polite and helpful I want to say Katie it's always helpful as rest of the team. Keep up the good work I will continue to be a State farm customer for life and happy holidays"
We responded:
"Thank you, Joe! I appreciate the vote of confidence and kind words about my team. We appreciate your business."
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Jade Naaman

October 18, 2024

5  out of  5
rating by Jade Naaman
"I have been with Becki since I moved to Texas in 2017. Always clear, concise, prompt communication in my preferred method (email) which puts my mind at ease. I have all sorts of policies with State Farm now."
We responded:
"Thank you, Jade! I appreciate your confidence in my agency. "
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Katie Rothstein

September 25, 2024

5  out of  5
rating by Katie Rothstein
"Becki and her team and incredible humans! They take the time to explain and listen well. I highly recommend them for your insurance needs! Thank you for your great work."
We responded:
"Thank you for the kind words. They are truly appreciated!"
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Susana Guerrero

September 9, 2024

5  out of  5
rating by Susana Guerrero
"Becky Ross and her team are not only professionals, but also have the human quality to guide you through the services that best suit your needs. We have been working with them for over 8 years."
We responded:
"Thank you for the review! We are more than happy to help you navigate car considerations. "
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Mark Neuenschwander

May 4, 2024

5  out of  5
rating by Mark Neuenschwander
"Becki is the best insurance agent I've ever had, hands down the best. Her service is tailored and personalized to meet your specific needs. I've been a State Farm policy holder for 46 years, and have had numerous agents over the years mostly from moving to different states. Take a look at her credentials and experience. The educational designations she has earned e.g., CLU, ChFC, etc. are complex and difficult. Many an agent in the business do not take the time nor have the aptitude to hon their craft the way Becki has. I rarely write reviews for anyone; maybe three in as many as 20 years. I felt compelled to do this after seeing the dozens of 5 star reviews, but also some of the "dings" (1 star reviews) left by "unhappy" customers. After reading some of the reviews let me say insurance can be complicated and it's a shared responsibility between those needing insurance and those providing it. All too often people will complain about poor service or have an axe to grind because they had a loss that was excluded from coverage. They'll saying things like "then why do I even have insurance?" Part of the problem is all too often people are only concerned with getting the cheapest rates, or declining certain coverages thinking the worst will never happen. But, when it does, they conveniently forgot they declined the coverages to save a couple of bucks. To make matters worse, anyone that has or needs insurance should read the policy they receive in the mail. Don't just toss it on the kitchen counter or stuff it in a drawer. True, a policy is 20+ pages long, but it's important to understand what is a covered loss and what situations may be excluded. I'll wrap it up by saying if you care about having the best, then call Becki and her team. While no business is perfect, and mistakes can and will happen, it's a matter of the response the business gives to correct those problems. If you're concerned about the "bottom line" only then looking else where may be for you. But when it comes time to make a claim, and that time will come trust me, you want an advocate on your side, that's Becki Ross. Thank you Becki, I appreciate you having our backs and watching over us all these years. M"
We responded:
"Thank you, Mark! Most of my day is spent educating. I love what I do and appreciate comments. ❤️"
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Dru Coats

January 10, 2024

5  out of  5
rating by Dru Coats
"Becki and Doug are quick and professional.Whatever ever i need they get it done fast.Everyone at the office makes you feel so welcome. Becki has my family covered!"
We responded:
"Thank you, Dru! We are glad you feel comfortable with my team. "