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State Farm® Insurance Agent Becki Ross

4.7 out of 5 average rating (70 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

Jay Trochez

March 10, 2023

5  out of  5 rating by Jay Trochez
"I would recommend this office, very professional staff, they know what are they doing, specially Keisha; what a fantastic experience i had with her, she not only helped me with my insurance but had the patience to help me with 3 other quotes for my family, she is a 5 stars employee."

Fred Lopez

February 22, 2023

5  out of  5 rating by Fred Lopez
"Becki and her team are amazing. Keisha is so pleasant, responsive and patient. I transferred all my insurance coverages from Allstate, and Becky’s team saved me over 40% on premiums."

Katrina Augustine

February 15, 2023

5  out of  5 rating by Katrina Augustine
"I absolutely LOVE everyone at this office! Whenever I need something looked into or taken care of, I can always count on Keisha to take care of it! Becki Ross is very down to earth and explains things in a way that you can understand!"

Matthew Sheahan

January 24, 2023

5  out of  5 rating by Matthew Sheahan
"Always super quick to response super and super helpful!"

Ana Garcia

January 4, 2023

5  out of  5 rating by Ana Garcia
"Becki and her staff have ALWAYS been very quick to respond, kind and helpful. When my dad passed away I had a very large learning curve to take care of his rental properties and home. Becki was always very patient and thorough in her responses to my questions. She went above and beyond as an insurance agent. I am so thankful my dad had her as an agent!"

Mukesh Chandak

January 2, 2023

5  out of  5 rating by Mukesh Chandak
"Becky is simply great. I called her today to switch my auto and home owner insurance. She was kind and helpful. She worked with me to get the right policy in my budget. Thanks Becky."

Robert Hall

December 17, 2022

5  out of  5 rating by Robert Hall
"My experience with Becki Ross and her people in the office have been beyond exceptional. They always go above and beyond to make sure you are taken care of and happy!"

Blake Young

December 6, 2022

5  out of  5 rating by Blake Young
"I recently had to file an auto theft claim, and Becki and Keisha helped me every step of the way during this sometimes frustrating process. Great service! I would highly recommend Becki and Keisha and the rest of their team to anyone!"

Rita Turner

October 24, 2022

5  out of  5 rating by Rita Turner
"Always helpful and quick responses with any situation."

Nate Mathues

October 4, 2022

5  out of  5 rating by Nate Mathues
"Kesha has been an amazing help throughout the ENTIRE!! process of my claim, couldn’t ask for better help!. She is amazing to say the least :) more responsive then my adjusters and claims department combined just overall an outstanding employee and outstanding person!!"

Kathryn Proulx

August 5, 2022

5  out of  5 rating by Kathryn Proulx
"Keisha goes above and beyond for any changes or questions regarding my coverage. Always happy and professional!"

Nick Hernandez

July 28, 2022

5  out of  5 rating by Nick Hernandez
"always awesome dealing with her."

JP Amador

June 28, 2022

1  out of  5 rating by JP Amador
"An email for agent would help in correspondence and contact with agent, could not find anywhere on website or paperwork."

James Powell

May 31, 2022

5  out of  5 rating by James Powell
"Rebecca Ross Insurance Agency is the best!!!! Becky and here staff are always quick to take and return calls And will assist you with every need. They have always given me the best results with my insurance and immediate action when I call. I would highly recommend them for any of your insurance needs."

Kaylor Wood

May 17, 2022

5  out of  5 rating by Kaylor Wood
"They took care of my mom, grandfather, uncle and myself. They actually care for their clients and give a great service."

Tom Tierney

May 13, 2022

5  out of  5 rating by Tom Tierney
"The Becki Ross State Farm Insurance agency has served us since 2014 and we are very happy we chose this agency. She and her staff are quick to respond to any questions or needs we have and their service is amazing. We would give them a ten star rating if we could since that is how wonderful they are!"

Jonathon M

May 11, 2022

5  out of  5 rating by Jonathon M
"Keisha and Becki helped sort out a huge issue I was having with a repair done by a shop after it took the shop months to fix my car. Keisha wouldn’t let relevant parties push her and my case off, and spent a lot of time calling and emailing until she could find someone that could produce results. This was after my previous agent went “sorry, there’s not really anything we can do”. Her hard work got me a resolution to the issue. Without these two, I’d be driving around in an improperly repaired car that leaked every time it rained. Can’t recommend them enough."

sahara harper

May 3, 2022

5  out of  5 rating by sahara harper
"Keisha is just a blessing. She was super helpful and kind and made my life easier. I hope her boss gives her a raise or Bonus because she ABSOLUTELY deserved it."

Sam Alvarez

April 13, 2022

5  out of  5 rating by Sam Alvarez
"I couldn't be happier with an insurance provider. I recently was involved in a hit and run - where the guy just drove into the front left side of my 2015 RAV4 and then took off. I had never been involved in anything like this - and was a bit at a lost of what to do. I mean the normal process (trade insurance information) wasn't available to me, and I don't remember the driver's ed classes cover that topic. Well, I made a call to Becki's office and was immediately greeted with help. They were nothing but supportive, and sort of held my hand through the "what to do now" and "what happens next". Throughout the claims process, they continual checked in on me to see how things were going, answered any question/concerns I had, to make sure everything went along smoothly. I also had no idea that my deductible would be less under the "uninsured motorist" as well as my car rental would be 100% covered. This was a tremendous relief! They have always been quick to respond to my messages, and you really feel relaxed knowing you have their support whenever you need it. If you aren't happy with your current provider you should definitely check them out!"

Thomas Baker

April 11, 2022

5  out of  5 rating by Thomas Baker
"Cannot say enough great things about Becki and her team. I used to view insurance as a commodity, picking my providers base on the lowest cost, but after getting rear-ended and having to have our roof replaced from a storm, it's hard to emphasize the importance of having a) great coverage that State Farm offers above many other providers b) a local agent who knows you and looks after you. A world of difference between the 1-800 low cost providers and her agency."

Matt Chat

April 1, 2022

5  out of  5 rating by Matt Chat
"Very prompt and helpful agency. Highly recommended."

Yan Wang

February 16, 2022

5  out of  5 rating by Yan Wang
"It was an awesome experience to work with Becki's office for my home insurance. Super smooth communications and very responsive. I couldn't thank them more, especially Linda from the office was extremely helpful, she used her personal time to help me taking property pictures when I was out of town. Thank you!!"

Courtney Brown

January 7, 2022

5  out of  5 rating by Courtney Brown
"I never knew that I could love my insurance provider. The staff at this location is why I won’t change. Linda is so sweet and so kind to me every single time and doesn’t make me feel stupid when I don’t know something."

Michael A Boyer

November 18, 2021

5  out of  5 rating by Michael A Boyer
"Hello to Becki Ross & her Staff in the State Farm Office We recently moved here to Texas from another State. Her State Farm Office was highly recommended by friends who already live here in Texas. They encouraged us to transfer our five policies in another State, to her office here in Texas. The policies are for our cars, our homes, and an umbrella policy. We would encourage any of the policy holders to purchase an umbrella policy. The policy picks up where the other coverages stop. What we discovered is that the new rates here in Texas are much lower than the rates in the previous State where we had been living. I have been a State Farm policy holder for more than forty eight years. My wife has been a policy holder for more than twenty six years. Now we are with Becki & her Staff since moving recently to the Austin suburbs. She & her State Farm Staff are highly attentive to the needs of her clients when unfortunate situations occur. And also when policy information is needed by other entities. They also have a great sense of humor. Becki & her Staff go above & beyond the the needs of her many clients."

james callahan

October 28, 2021

5  out of  5 rating by james callahan
"Most polite and Professional Insurance agent I have ever dealt with in 59 years of my life .thank you!"